All merchandise should be inspected immediately upon receipt to resolve any claims with all parties involved in the transaction.
There may be a 25% restocking fee associated with any returned merchandise and in ALL instances, accepting any returned merchandise is subject to ONA’s inspection and approval.
Colors and finishes should be close but customers should expect slight variations due to the process involved in four-color printing and posting material online. Finish samples are available upon request.
The responsibility of determining an appropriate collection and diameter to properly support the weight of any proposed treatment ultimately rests with the person(s) specifying the order.
ONA can only make generalized recommendations based on information provided by the customer.
ONA assumes no liability for any damage resulting from an improper installation.