- Normal lead time ~ 1 week on regular poles
- Lead times may increase near holidays, call us if you have specific needs or deadlines.
- Allow appropriate transit time+ when scheduling installations.
Rush Orders are usually available. The upcharge can range from 25-35% depending on product and time frame needed. Minimums apply. Please call to see if we can accommodate you.
All orders are shipped by the best method. Oversized orders will ship truck, please call for freight quote.
Shortages and Damage
Please report any shortages or damage within 48 hours of receipt. If packages arrive damaged please refuse when possible.
All cancellations after 24 hours will be assessed a 30% restock fee.
All returns must be pre-approved and arranged within 7 days of receipt. A 30% restock fee will be applied. No returns after 14 days of receipt. No returns on cut poles. Returns are subject to inspection. No returns will be accepted without prior authorization.